Linksys Disconnection

[Dashel]

Hi,

I am experiencing frequent (about every other day) disconnections with my Linksys BEFW11S4 wireless router. By 'disconnections', I mean the internet connection suddenly drops for both the computer wired to the router and the computer receiving the wireless signal.

About a month ago, I spoke with customer service reps for my ISP; they guided me through some tests on the modem and router. At that time, it looked like the DSL modem was at fault, so I replaced the modem. It seemed to help for a week or 2, but then the disconnections started again.

The only way I can seem to reconnect is to shut off the router and then turn it back on again (hence my current assumption that the router itself is causing the problem). I guess it's a simple fix, but it's aggravating to do this about every other day, and sometimes every day or even several times a day.

I've traversed the forums and technical support pages over at linksys.com, and nothing has helped.

Does anyone have a suggestion as to what might be wrong with the router, or how I might fix it? Any advice would me much appreciated, as I am rather ignorant when it comes to networking.

Thanks in advance,
Dashel

[wiltonh]

The box is very software dependent. You will be using Linksys software as there is no after marked available that I know about. Some versions of the Liinksys software have issues. The problem I saw was that video clips often causes the router to lock up. It started happening after I uploaded the latest version of the software.

After doing some web searching I found that others were having the same issue and at the time (3 years ago) you had to roll back to an older version.

Mine would lock up if I went to CNN and downloaded a video almost every time.

Wilton

[Dashel]

Thanks for the input, wiltonh!

I'll keep an eye out for videos to see if there is some kind of correlation for me as well. If so, I guess I'll have to scour the internet to see if there is a better version of software for me to use.

[M/Q]

That router is getting a bit old. I might consider upgrading to a newer version and maybe a better one. Not a Pre-N or MIMO style just a good 802.11g style device.